Privacy Policy

Last updated: February 2026

This Privacy Policy explains how GlobSynk Inc. (“GlobSynk,” “we,” “us,” “our”), a Texas corporation operating worldwide, collects, uses, shares, and protects information when you visit our websites, submit intake forms, communicate with us, or use our services (collectively, the “Services”).

1. Scope

This Policy applies to personal information and other data processed by GlobSynk in connection with the Services. Third-party services (e.g., payment processors, hosting providers, analytics tools, and messaging platforms) may have their own privacy policies and terms. Please review them carefully.

2. Information We Collect

2.1 Information You Provide

• Contact details (name, email address, phone number, company/organization, country)
• Intake form submissions and project requirements
• Communications with our team (email, forms, and support requests)
• Business and billing details necessary to deliver services

2.2 Payment Information

Payments are processed by third-party providers (e.g., Stripe and/or PayPal). GlobSynk does not store full payment card numbers on its servers. Payment providers process your information under their own privacy policies.

2.3 Information Collected Automatically

• IP address, device identifiers, browser type, operating system
• Pages viewed, referral URLs, approximate location (city/region), and timestamps
• Cookies and similar technologies (see Cookies section below)

2.4 Sensitive Information

We do not intentionally request sensitive personal information (such as government IDs, financial account credentials, or medical data) unless it is necessary for a specific engagement and explicitly agreed in writing. Please do not submit sensitive data unless requested by GlobSynk for a legitimate purpose.

3. How We Use Your Information

We may use information to:

• Provide, operate, and maintain AI Clones, AI Agents, automations, integrations, and related support
• Communicate with you, respond to requests, and provide service updates
• Process payments, billing, and account administration
• Improve performance, reliability, and security of the Services
• Detect, prevent, and investigate fraud, abuse, security incidents, and prohibited activity
• Comply with legal obligations and enforce agreements

4. Legal Bases for Processing (EU/EEA GDPR & UK GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data under applicable data protection laws, including GDPR/UK GDPR, on one or more of the following legal bases:

• Contract: to provide the Services you request or to take steps at your request prior to contracting
• Legitimate interests: to operate our business, secure our Services, and improve quality (balanced with your rights)
• Legal obligation: to comply with applicable laws, tax, accounting, or regulatory requirements
• Consent: where required (e.g., certain cookies or marketing communications)

5. AI Data Usage & Client Content

Information provided for AI Clone or AI Agent development (including documents, SOPs, text, and configurations) is used to deliver the requested Services and maintain system functionality.

We do not sell client data. We do not publicly disclose client projects, materials, or identities without explicit written permission.

With written client approval, GlobSynk may reference completed projects in an anonymized or approved form for case studies, portfolio demonstrations, marketing materials, or investor presentations.

6. Sharing & Disclosure

We may share information only as necessary and appropriate, including:

• Service providers: hosting, analytics, communications, security, payment processing, and infrastructure partners
• Legal and safety: to comply with law, respond to lawful requests, protect rights and safety, and prevent fraud/abuse
• Business operations: in connection with corporate transactions (e.g., merger, acquisition, financing, or asset sale) subject to appropriate safeguards

We do not “sell” personal information in the traditional sense.

7. International Data Transfers

GlobSynk operates from Texas (USA) and may process information in the United States and other jurisdictions where our providers operate. If you are located outside the United States, you acknowledge that your information may be transferred internationally.

Where required, we use appropriate safeguards for cross-border transfers (such as contractual protections and other lawful mechanisms recognized under applicable privacy laws).

8. Data Retention

We retain personal information only as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods vary based on the nature of the data, contractual needs, and applicable laws.

9. Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is guaranteed to be 100% secure. You are responsible for using strong passwords and maintaining the confidentiality of your access credentials.

10. Cookies & Tracking

We may use cookies and similar technologies for essential site functionality, analytics, performance measurement, and security. You can control cookies through your browser settings and, where applicable, consent tools.

11. Children’s Privacy (Under 18)

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, contact us and we will take reasonable steps to delete it, subject to legal requirements.

12. Your Privacy Rights

12.1 EU/EEA & UK Rights (GDPR/UK GDPR)

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, and portability of your personal data, and to withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with your local supervisory authority.

12.2 California Rights (CCPA/CPRA)

California residents may have rights to request access to, deletion of, or correction of personal information, and to receive information about our collection and disclosure practices. We do not sell personal information and do not knowingly “share” personal information for cross-context behavioral advertising as defined by CPRA.

You may designate an authorized agent to submit certain requests on your behalf where permitted by law.

12.3 Canada (PIPEDA) and Other Regions

If you are in Canada or other jurisdictions with privacy laws (including parts of Europe, Asia-Pacific, and other regions), you may have rights to access and correct your personal information and to withdraw consent where applicable, subject to legal and contractual restrictions.

13. How to Exercise Your Rights

To make a privacy request, contact us at: contact@globsynk.ai. We may need to verify your identity before processing certain requests.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates become effective when posted on this page. Continued use of our Services constitutes acceptance of the updated Policy.

15. Contact

Privacy inquiries: contact@globsynk.ai
Legal notices: legal@globsynk.ai

GlobSynk Inc.
A Texas Corporation
Registered in the State of Texas, United States
Operating Worldwide